Features

SMS, WhatsApp, Email, voice, and AI automation in one service stack.

Nexiotel combines AI SMS, WhatsApp, Email automation, AI voice agents, and theme-synced content marketing with shared customer memory, handoff rules, integrations, and analytics.

AI Voice Call Agent

Inbound and outbound agents for booking, qualification, reminders, collections, and support triage.

  • Streaming speech pipeline
  • Intent-aware interruption handling
  • Warm transfer with transcript

AI SMS Automation

Two-way campaigns that personalize follow-ups, score leads, and keep compliance logic close to the message.

  • Carrier-safe pacing
  • Opt-out and DNC logic
  • CRM attribution events

AI WhatsApp Automation

Rich global messaging for onboarding, commerce, support, and lifecycle automation.

  • Template lifecycle support
  • Media and catalog flows
  • Multilingual sentiment routing

AI Email Automation

Automated email campaigns with AI content generation, theme sync, and cross-channel personalization.

  • AI-powered content generation
  • Theme sync across campaigns
  • Drip sequence automation

AI automation services

SMS, WhatsApp, voice, and AI automation services for growing businesses.

Nexiotel provides four core services: AI SMS automation, AI WhatsApp automation, AI voice call agents, and custom AI automation. Integrations, analytics, and handoff logic are included to make each workflow useful in daily operations.

AI SMS Automation

Automated SMS campaigns, lead follow-ups, reminders, payment nudges, feedback requests, and two-way customer replies.

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AI WhatsApp Automation

WhatsApp Business flows for enquiries, support, ecommerce recovery, appointment booking, onboarding, and customer updates.

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AI Voice Call Agents

Inbound and outbound AI calling agents for missed-call recovery, lead qualification, booking, surveys, and support triage.

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AI Email Automation

Automated email campaigns with AI content generation, theme synchronization, drip sequences, and marketing analytics.

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Custom AI Automation

AI workflows that connect prompts, customer data, approvals, handoffs, analytics, and internal business rules.

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Theme & Content Sync

Unified brand themes across all channels with AI-powered content marketing, consistent messaging, and cross-platform synchronization.

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CRM & Tool Integration

Supporting setup for HubSpot, Salesforce, Zoho, Shopify, Google Sheets, webhooks, and internal tools.

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Reporting & Optimization

Dashboards for response rate, booking rate, revenue attribution, sentiment, handoffs, and agent quality.

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Omnichannel engine

One brain for every conversation channel.

Nexiotel coordinates prompts, data, routing, consent, and analytics across the channels your customers already use.

120ms median response
Inbound trigger detected

Agent decides next best action

Intent, customer stage, and compliance rules evaluated in realtime.

CRM, calendar, and analytics updated

Voice AI that handles intent, interruptions, and follow-ups.

Deploy natural phone agents for qualification, booking, reminders, collections, and support handoffs.

  • Low-latency streaming STT and TTS
  • CRM-aware call summaries
  • Human escalation with full context

Platform details

Features designed for real customer operations.

Nexiotel keeps the automation useful after launch by combining channel logic, CRM data, review workflows, and measurable business outcomes.

Shared customer memory

Voice, SMS, and WhatsApp conversations can reference the same CRM record, lead stage, appointment status, product data, and past interaction history.

Human handoff logic

Agents can escalate based on customer sentiment, high-value intent, compliance rules, unsupported requests, or repeated failed attempts.

Conversion analytics

Track replies, bookings, qualified leads, missed-call recovery, cart recovery, support deflection, and revenue influenced by AI conversations.

Prompt and workflow versioning

Keep playbooks organized by channel, campaign, business unit, language, and customer segment so improvements can be tested safely.

Interactive simulator

Tune the agent before it speaks.

Choose Accent Tone

Automated agent

Voice Agent

Can I move my appointment and get pricing before I commit?
Absolutely. I can help with that over Voice Agent. I will use a steady, reassuring, and concise tone and keep creativity at 42%.
I found two openings and can text a quote plus a booking link now.
Agent is drafting next best action...